Troubleshooting

Frequent issues

• How to contact us?
• How can I take a screenshot?
• How do I update the game?
• I forgot my password, how can I recover it?
• What can I do if I come across an inappropriate ad?

Problems with my account

• Why didn't my profile picture change on Trivia Crack if I already changed it on Facebook?
• Will I lose my progress if I uninstall and reinstall the app?
• Why did I lose my account progress?

Purchases Issues

• What do I do if I had a problem with a purchase?