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  1. Support Center
  2. Troubleshooting

Troubleshooting

Frequent issues

  • How to contact us?
  • How can I take a screenshot?
  • How do I update the game?
  • I forgot my password, how can I recover it?
  • What can I do if I come across an inappropriate ad?

Problems with my account

  • Why didn't my profile picture change on Trivia Crack if I already changed it on Facebook?
  • Will I lose my progress if I uninstall and reinstall the app?
  • Why did I lose my account progress?

Purchases Issues

  • What do I do if I had a problem with a purchase?
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