Etermax

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  • What payment methods can I use to make in-game purchases?

    To make in-game purchases, you can use the payment methods accepted by the following platforms: Android (Google Play) Apple (iTunes, iOS) You can see the payment methods accepted by the Google Pl...

  • Can I change my username?

    Although it is currently not possible to change your username within the game, we can help you to change it manually. To do so, you need to contact us here and tell us the username you wish to use....

  • Troubleshooting steps for iOS

    To solve issues on your iOS device, we recommend: Check your internet connection. Make sure your device is connected to Wi-Fi, 3G, 4G or 5G. If you are playing on Wi-Fi, make sure it is turned on...

  • Troubleshooting steps for Android

    To solve problems on your Android device, we recommend: Check your internet connection Make sure your device is connected to Wifi, 3G, 4G or 5G. If you are playing on Wifi, check that it is switc...

  • The application freezes or closes. What can I do? (iOS)

    These issues can be caused by an unstable internet connection. Full Wi-Fi bars or mobile data coverage alone are not always enough to ensure a solid connection, as local networks can slow down and ...

  • The application freezes or closes, what can I do? (Android)

    Such issues can arise due to internet connection instability. Full bars of Wifi or mobile data coverage alone are not always enough to ensure a solid connection, as local networks can slow down and...

  • Why didn't I receive my prize?

    Sometimes prizes from different game modes or from cards placed on the board may not be immediately reflected on your counter. This may be due to connection or server errors, which make it look as ...

  • How can I get more Lives?

    In the top left corner of your screen, next to your profile picture, you will see a counter indicating how many lives you currently have. As you use them, they will regenerate by one unit every 10 ...

  • How do I access my purchase history?

    To access your purchase history on your iOS device, you will need to follow these steps: Open the "Settings" app. Click on your name and then on "Media & Purchases". Go to "View Account". You may ...

  • How can I take a screen recording?

    To record your screen on an Android device, you must: Swipe down from the top of the screen to access the Android quick settings. Then press the Record screen button. When you select this option, ...